Delete your account

If you own the business

In the app or on the website, open Settings → Company and choose Close this workspace, then type your company’s name to confirm. The company closes for everyone on it.

If the business has another owner and you only want to leave, step down in Settings → Team instead, then write to us as below.

By email

Write to support@truckdesk.ai from the email you sign in with and ask for your account to be deleted. This is also the way for someone who joined a team by invite. We check the request came from that address before anything is deleted.

What’s deleted and what’s kept

When an owner closes the business, its customers, quotes, jobs, invoices, price book and every login on the team leave TruckDesk. An archived copy is kept on record indefinitely, and getting it back means contacting support. Backups age out on a fixed schedule. Signed quotes and invoices are business records and are kept as such, and a customer’s consent to texts is kept as it was made.

When a teammate’s account is deleted, no copy of them is kept: their sign-in, name, email, phone and photo go at once. Jobs still open go back to unassigned. The work they did stays with the business as its records, marked “Former teammate”.

The Privacy Policy has the rest.